Hi John
Thank you for contacting us!
You should have an email with your tracking number.
You can click on your tracking number in the email and that will give you updates.
I have checked this for you and see that the delivery period is still active showing due dates between 22 - 26 Nov.
We cannot action any investigations until after this date.
Please note unfortunately deliveries are a little longer than usual especially for our WA customers and we have no control over this.
Rest assured we will keep a watchful eye over the coming days for you though.
Feel free to reach out again….happy to help.
Regards
Susu
GroundGrabba