Warranties, Returns & Safety Disclaimers
Warranty Policy
GroundGrabba is made to last! Every GroundGrabba branded steel product comes with a Lifetime Replacement Warranty against breakage or manufacturer defects. If you ever encounter a problem with your GroundGrabba Steel Pro products, simply let us know and we’ll replace it immediately — no questions asked.*
Non-steel and accessory items are covered by a limited 12-month manufacturer’s replacement warranty unless otherwise noted. See the chart below for details.
Warranty Coverage Chart
Product | Warranty |
---|---|
GroundGrabba Pro, Pro I, Pro II | Lifetime Replacement |
GroundGrabba Commercial (GR14 Series) | Lifetime Replacement |
GroundGrabba Threaded Range (GR14 Threaded) | Limited Lifetime Warranty* (see note below) |
GroundGrabba Junior | Lifetime Replacement |
GroundGrabba Lite | 12-Month Manufacturer Warranty |
Closed Hooks (all) | Lifetime Replacement |
Hook Washers (all) | Lifetime Replacement |
Pigtail Hooks | Lifetime Replacement |
The Fang | Lifetime Replacement |
316 Stainless Steel Cables (300mm, 400mm, 450mm) | Lifetime Replacement |
Orange Pet Tie-Out Cables | 12-Month Manufacturer Warranty |
Carabiners | 12-Month Manufacturer Warranty |
Socket Drivers | 12-Month Manufacturer Warranty |
Drill Bits | 12-Month Manufacturer Warranty |
Turnbuckles | 12-Month Manufacturer Warranty |
Guy Ropes | 12-Month Manufacturer Warranty |
Carry Bags | 12-Month Manufacturer Warranty |
Spiral Wood Splitter | 12-Month Manufacturer Warranty |
*Threaded GR14 products must be installed correctly and not overtightened. Cross-threading or misuse may void the warranty.
100% Risk-Free 12-Month Return Policy: If you're not satisfied with your purchase for any reason, return it within 12 months for a full refund.*
*Conditions apply.
⚠ Safety Disclaimer
Applies to All GroundGrabba Stakes
- ❌ Do not use in grounds with underground services: electricity, gas, water, data, etc.
- ❌ Do not use for anything other than ground anchoring.
- ❌ Not suitable for timber, concrete, bitumen, rock, or tiled surfaces.
- ✅ Use the correct GroundGrabba for your load and soil type.
- ⚠ Misuse may result in injury or equipment failure.
- ❌ Never use mains-powered drills.
- ✅ Use battery drills responsibly and refer to manufacturer safety guidelines.
- ✅ Always use two hands on your drill and follow safe installation posture.
- ✅ Start on the lowest torque setting and use high-quality tools.
- Important: Impact wrenches must never be used with GroundGrabba Lite.
- ✅ Pre-drill if needed for hard ground (minimum 10mm pilot hole).
Dog & Pet Tie-Down Disclaimer
- ✅ Always select a soil type that is firm and offers good grip for the stake.
- ❌ Never leave your dog tethered without access to water and shade.
- ✅ Ensure the tether cable is the right length to avoid hazards in the surrounding area.
- ❌ Not designed as a permanent restraint system—daily exercise is essential.
- ⚠ Only use with properly fitted collars or harnesses suited for tethering.
Tiny Home, Container & Structure Tie-Down Disclaimer
- ✅ Install only on level ground with proper clearance for drilling.
- ⚠ These kits are intended to help secure portable or temporary structures.
- ❌ Do not rely solely on ground anchors in high-wind or cyclone-prone areas without engineering advice.
- ✅ Always inspect and test each anchor after installation to ensure secure engagement.
- ⚠ Holding power will vary significantly depending on ground density and soil conditions—site-by-site testing is essential.
Spiral Wood Splitter
- ❌ Do not anchor timber with unprotected feet.
- ❌ Only use for splitting dry, dead timber.
- ✅ Wear gloves and eye protection.
- ✅ Hold your drill firmly with both hands.
- ✅ Follow drill manufacturer safety instructions.